“It was so nice to have help from someone who knew what they were doing.”
I have been meaning to write and thank you for all your help during the loan application process as well as the excellent service we received from your recommended lender throughout.
It was so nice to have help from someone who knew what they were doing and could give us good advice about a lender that would suit our needs. On top of that, dealing with the lender in terms of moving all our banking over has been a dream compared with the nightmare we endured with our previous lender when we set up that loan, not to mention the dreadful experiences with their so-called “lending manager” towards the end.
When I get some time I will probably write to compliment them on their processes and customer service (and I am flirting with copying it to our previous lender!!!).
Anyway, I will certainly recommend you guys to anyone interested in a loan of any kind as our experiences have been so good.