Mortgage Australia would like to congratulate all its Broker members who have helped us win the AFG National Champion Broker Group Award ahead of hundreds of other groups. Great systems supporting great brokers.
Please read some of their experiences below.
Director & Co-Founder
First Home Buyers Australia
Mobile 0431 134 972
“I have been officially announced as a ‘Top 30 Young Broker/Lending Adviser in Australia'”
“I am proud to announce that in my first year of broking I have been officially announced as a ‘Top 30 Young Broker/Lending Adviser in Australia’ by the Mortgage Professional Australia Magazine.
Success doesn’t come individually, there are also a few individuals behind this achievement. A very special mention goes to David Ham – David nominated me for this award and has helped me write more business by providing me with the all the resources & tools, and by ensuring my first year in the industry as seamless as possible, definitely couldn’t have got better elsewhere!
“David has helped me write more business by providing me with the all the resources & tools”
As a vast majority of my clients are first home buyers, the most exciting thing about it is that, in the future, I will get to roll out the ‘7 Easy Steps to Mortgage Freedom’ book to my clients, which will add great value to my existing database of clients”.
Eversharp Financial Services
Mobile 0400 587 104
“I have set up more real estate agent referrers using David’s book than I did in the my previous 10 years as a broker.”
After a few months of joining David and Mortgage Australia I now have six real estate agents who I have created co-branded versions of the book with that hand them out to their buyers and sellers for me. As much as I didn’t want to, we had to turn down one agent who wanted to use it because I had too many in the area already with the book!
The real estate agents immediately see the benefit to them of having something tangible and lasting that they can hand out to build their profile, just the same as it works for us. At the moment the home loan market in Perth is very quiet and the book gives me a great point of difference to other brokers.
“I feel that without having the book I wouldn’t have gotten a second look.”
Whilst visiting agents at their home opens to introduce myself I found that many Agents ask the question of what is my point of difference to every other Mortgage Broker. Having the opportunity to introduce them into the co-branded book gave me that edge and the point of difference they were looking for. The book helped me to gain the trust and confidence with the new agent which in turn got me to working with the whole office. I feel that without having the book I wouldn’t have gotten a second look.
Whenever I give a copy of my version of the ‘The 7 Easy Steps to Mortgage Freedom’ to a potential client it gets their attention and starts them talking to me. I find that people who see the book are a lot more open and forthcoming about their situation and less guarded, it breaks down a lot of barriers.
One example of a great outcome of having the book was at a recent auction that I attended as a guest of a Real Estate Agency. I had my usual table with goodies and information brochures but this time displayed a few books on the table. Previously when I have had table displays at events people have come up to the table browsed and unless they were looking for finance at the time would pass on by.
“It turned out that two of them already had home loans and wanted me to do a health check on their loans.”
This time, though, 3 people came up and asked if they could buy the book off me. I happily gave them a free copy which they loved which then became a great introduction for me. It turned out that two of them already had home loans and wanted me to do a health check on their loans and help them to refinance. All from them asking if they could buy the book.”
Phone: 0405 637 964
I have no doubt I will be getting business from doing this.
“Just thought I would touch base. I went to a meeting this morning to visit a group of people who get together to present themselves and their business to other businesses. I took the opportunity to take my copy of 7 Steps and what a reaction it received. I had many people come up to me after the meeting and wanted to get involved. They had never seen this approach before.
Suite 9, 1 Leura Avenue, Claremont
Phone. 0417 930 730
“The end result was I picked up over $3M in new loan applications.”
“As you know, I have started co-operatively using The 7 Easy Steps to Mortgage Freedom with 4 real estate agencies.
But I also wanted to let you know that I have also established a relationship with a successful local real estate agent and he invited me to present at a seminar he was holding. The agent already had a broker he had been working with for years but saw the unique value of the book as part of promoting his seminar and providing content for it.
At the seminar I gave away copies of the book and used it as part of my presentation. The end result was I picked up over $3M in new loan applications. And now I have a new agent to develop a referral relationship with!
“I am now the first free Google search result when someone searches for a mortgage broker in my area.”
Not only that, with your online support I am now the first free Google search result when someone searches for a mortgage broker in my area of Claremont. Anyone above me is paying to be there.
And I stand out because unlike every other broker on the first page of google results, my 5 star rating displays next to my name, building my online reputation and giving a point of difference to the other brokers there.”
Kierin Ryan B.Bus
Finance Broker Credit Rep. 498524
Mob. 0437 437 337
Day 1: “Sweet success already!”
“Sweet success already! Hello David, Well, I just have to share this news. I have my first Real Estate Agent on-board with the book. He is the No.1 agent in the area by a country mile, and No.1 in NSW and No.2 in the country for (*national real estate chain*). Very exciting!”
(*I have removed the name of the national real estate chain – David Ham).
Two days later: “Yippeeeee.”
“Hi David, Don’t worry I won’t keep giving you a blow by blow update on my progress, but I just got written confirmation from a leading accounting firm that they are proceeding with the book and a formal referral partnership (and ditching their broker from the past 10 years!!!!!). Yippeeeee.”
And later that same day: “I just got another accountant today.”
“You probably will not believe this, but i just got another accountant today. Nice 2 partner firm in North Sydney. They had previously sent me 2 leads in past 3 months but have now agreed to really get proactive and the book is the launch pad for this.”
Home Loan Specialist
M :0424 820 277
*** In September 2018 Maninder became the highest lodging broking for all of AFG in Western Australia ***
“I am now lodging over 3 times as many loans “
“I joined Mortgage Australia in Perth in 2015. Anyone who knows the Perth housing market knows how difficult it has been here. The volume of house sales has been falling and house prices dropping as well. Two years later we are hopefully at the bottom.
During this tough time many other brokers have been forced out of the industry.
But despite this economic environment, my volumes have steadily increased, to the point I am now lodging over 3 times as many loans as I did in my first few months of joining.
The tools and support of Mortgage Australia have taken my business to a whole new level of consistently high application levels.”
Accredited Mortgage Broker
Authorised Credit Representative #501606
Mobile: 0452 207 736
“The book was an WOW factor that made our conversation much easier.”
“Dear David – Just want to keep you up to date about my meeting last week with tax accountant.
He agreed to received my broker version first and start giving out whenever he gets it from me. I showed him about MAG and how our software is used to provide the best options for clients. That helped to build up his trust about my ability.
He even offered me to review his finance situation to buy his first house with his girl friend next year, another lead for me?.
The book was an WOW factor that made our conversation much easier since the benefits are obvious and it costs nothing to him, but help him to impress clients, a WIN – WIN co-operation.
In next few weeks, he will introduce me with his friends doing tax accounting as well.”
Home Loan Specialist
0411 737 799
“then I showed him the book and that won him over straight away”
“Hi David, Just wanted to let you know how I went using the book for the first time last week.
I had approached an accountant that I used to deal with and arranged a meeting to discuss getting referrals.
The meeting was going well but then I showed him the book and that won him over straight away. He then pulled out another book, written by the financial planner that he refers work to.
This book was, I have to say, a poor imitation of yours. But it meant that someone else had the same idea as you and the accountant immediately understood the benefit of it.
This has given me the confidence to approach more referral sources using the book.”
Ph 1800 789 017
Mob 0418 311 019
“… way more than any others in the area – so he chose to call me.”
“Hi Dave, thought you might like to know, I got a call the other day from a borrower who found me online.
He saw the amount of 5 star reviews I had when he was googling for a local mortgage broker – way more than any others in the area – so he chose to call me.
And it helped to make the call a warm one from the outset as he could see all the positive feedback I had from past clients. It works well – I’m doing the hard work to provide a great service to my clients, but it really pays off when potential clients see that as well.”
Below is how I come up on the search results in Google now:
Ash Blue Finances
Australian Credit Licence ACL#480011
Mobile 0401 326 641
“The real estate agent is so thankful and excited to be able to add value to her client appointments…”
“I have set up a copy of The 7 Easy Steps to Mortgage Freedom with a local real estate agent that is just getting off the ground. She is so thankful and excited to be able to add value to her client appointments especially since the book can be personalised to include her details as well as mine. As a collaborative effort we are excited to be able to offer clients a packaged service to make property purchasing/selling a breeze.
I always keep The 7 Easy Steps to Mortgage Freedom on hand. There are copies in my car ready to hand to someone that may need some extra education on their mortgage, not just my clients.
I had a chat to my hairdresser recently who just refinanced their home and didn’t realise by refinancing how much money they could save. Upon giving her the book, not only did she read it, but she passed it on to her partner to read (who is a Fly-In Fly-Out worker) and he has now passed it on to his work colleagues on site.
They all felt the book is incredibly easy to read, for anyone to understand, and gave them some great pointers on how to reduce their mortgage with making some simple adjustments to their budget/lifestyle, that they feel doesn’t impact their life much at all!”
Michael Del Caro
“He was given a copy of the book, has read it and I’m meeting with him on Thursday evening.”
“I have given the book and several cards, etc., to a friend of mine. We talk a lot and though he is not in a position to do much, he has a good network of friends and family.
His father, who is an accountant for a school in Ellenbrook, read the book, and I did give him some quotes, etc., on what I could do for him. I just got a call from a good friend of his. He was given a copy of the book, has read it and I’m meeting with him on Thursday evening. He asked if he could buy a book from me as he has to give this one back.
I’m going to drop off a few when I see him.
They were all very impressed with it, and I believe I will get good traction into their family group from this.”
Credit Representative No. 429613
6/13 Wheatley street, Gosnells
Phone: 08 9455 4551
Mobile: 0433 221 56
“I now have four brokers working for me.”
“Since joining Mortgage Australia I have built my own broking business to now have four brokers working for me. Mortgage Australia takes care of the onboarding and licensing aspects and provides ongoing marketing support as well.
I’m very busy with my own clients and working with my new brokers, so the structure and business systems of Mortgage Australia gives me the freedom to focus on what actually makes money in my business.”
Credit Representative #475303
Mobile: 0411 323 606
“The very first real estate agent I approached was so impressed with the idea he agreed immediately to purchase 100 books.”
“The ‘7 Easy Steps’ has been a powerful tool for me since I entered the mortgage broking industry.
I had been in business for a few months and had a number of enquiries from family and friends but they were cautious because I was new to the business.
However, once I emailed them the e-book version of ‘The 7 Easy Steps’ I made 3 appointments that week. The book gave me instant expert status as an established professional in the industry.
I have used the book to create partner versions of the ‘7 Easy Steps’ to generate leads.
The very first real estate agent I approached was so impressed with the idea he agreed immediately to purchase 100 books.
With another agent, they were looking to develop their online marketing. We were able to break ‘The 7 Easy Steps’ up into a 7-part e-book series that they email out and share via social media.
I find ‘The 7 Easy Steps’ to be a great tool to start a conversation with prospects or potential referral partners, providing excellent results.”
“And Rob is using our loan processing service as well …”
Also, I just wanted to say how great Sean (our loan processor who you can use to handle your loan applications) is taking care of my deals. I’ve sent him 2 just recently and he is all over everything. Its such a difference from the processors I’ve tried in the past. Great work setting this service up. It makes such a difference.
Ash Blue Finances
Australian Credit Licence ACL#423112
Mobile 0408 898 851
“…our clients and potential new clients are impressed.”
“Our books go with us everywhere. You never know when there is an opportunity to speak to people. I find our clients and potential new clients are impressed that we have a book and it builds trust quickly.
They are gratefully received and sometimes they come back for more copies for their family and friends – great marketing tool.
We love it.”
Tel: 02 – 8819 4275
Mob: 0411 563 706
“More cost-effective in getting to a new client than anything I’ve done before.”
“After creating a good rapport with clients, and when I know they have a good feeling about what I am recommending, I bring out the book as our gift for seeking our advice. I explain that we wrote it to help our clients better understand their home loan, and why we recommended the loan we did.
Then I knuckle down and start on the iPad Fact Find process while they leaf through the book. When everything is done, I draw their attention back to the book and highlight these chapters in the book:
- Chapter 16: Compound Interest
- Chapter 17: Strategies, and
- Chapter 18: Offset Accounts.
These three chapters are the basis of a great loan reduction strategy, and I emphasise that we put a lot of work into these chapters to ensure our clients are better prepared for success.
But … then … just before I am about to leave, I open my workbook and ask if there are any friends or family members that could benefit from our book as well.
I try to get at least three names, addresses, mobiles, and emails if I can, so that I can mail the book to them as a “gift” from their friend – as well as from me. Then of course, I follow up with an email and telephone call.
So far, I’m getting a good response … and I know from many years in the Broking industry that the gift of the book is being more cost-effective in getting to a new client than anything I’ve done before.”
Don and Sue Hogden
All About Loans
Don: 0417 816 599
“We are the first free Google result when someone is looking for a local broker.”
“Thanks for the update, and a huge THANK YOU, for all the work you have done behind the scenes to create this result. Much appreciated.
You are to be commended in all the initiatives that you are implementing for both the new brokers and us older ones. Thank you for doing all this for us.
Below are how we are displaying when someone Googles us by name or for a mortgage broker in Ballina. We are the first free listing when someone is looking for a local broker, first after the paid ads and at no cost to us whatsoever.
The star ratings next to our name from our client reviews allows people to see the high level of service others have received from us and makes us stand out. And we know you will automatically keep collecting new ones and adding them to our online rating so our future clients know how hard we will work for them as well.”
Eversharp Financial Services
Mobile: 0407 414 412
“I have recently set up my first co-branded version of The 7 Easy Steps to Mortgage Freedom with a local real estate agent.”
“Getting a real estate agent to consider working with you, let alone actually regularly referring loans is always hard. We all know that there are a lot of brokers out there chasing real estate agents.
The 7 Easy Steps to Mortgage Freedom works to get the attention of real estate agents because it gives them what they want – a way to get more clients for themselves. And it gives them a way to easily refer their clients to me – by them handing my books to their prospective buyers (which they do because they have their photo on the cover as well as mine) which promotes them and me at the same time.
I have recently set up my first co-branded version of The 7 Easy Steps to Mortgage Freedom with a local real estate agent and it gave me a real point of difference to other brokers to get the relationship underway. The agent promptly posted photos of the books on his Facebook page as soon as he received them.”
*This is a broker with Mortgage Australia but he prefers to keep his identity private.
“Marketing systems you have in place (Facebook, the book and the Mortgage Australia home page) all assisted in marketing myself to be able to generate leads far greater than I have been able to since the move.”
Let me tell you about what happened for broker “John” (not his real name).
Below are some emails between us, but first, let me give you a little background info:
John started broking with a major franchise group. That hadn’t worked out for him so he later moved to a brokerage owned by a major real estate agency. Again this wasn’t working out as well as he had hoped. Like most brokers, the issue wasn’t his ability as a broker, it was just getting in front of enough potential clients.
Eventually he heard about Mortgage Australia and decided to join us. The timing wasn’t great as we were in the housing downturn in Perth (with the volume of house sales falling by a third), so we knew we had our work cut out for us. Despite this, he was able to set up a local real estate agent and financial planner using the co-branded 7 Easy Steps to Mortgage Freedom book and started putting some loan applications in.
However, he was later approached by an investment property firm who offered him to be their inhouse broker with plenty of leads supplied. He decided that this was a better path for him than building his own broking business. Whatever the situation, I wished him the best and hoped for his success in this industry.
Below are the emails between us several months later:
Email from John to me:
Subject: Please take me back
“The purpose for my email is to request that you please take me back on board with the Mortgage Australia Group.
I now realise that the grass is not greener on the other side and I was much better off building my business under the Mortgage Australia Banner. Marketing systems you have in place (Facebook, the book and the Mortgage Australia home page) all assisted in marketing myself to be able to generate leads far greater than I have been able to since the move.
No matter where I have gone I am expected to generate my own leads and this is made even more difficulty without the marketing tools I had access to with you.
I was hoping to commence the process of switching back with you and I hope you will accept me back.
My reply to John:
Good to hear from you and I’m sorry it didn’t worked out for you.
You are of course very welcome back. I have no issue whatsoever with you trying to find a better fit for you and I absolutely know it is very hard to generate leads in Perth at the moment.
We will just need to go through the online setup process again and we will have you up and running quickly.
John’s reply to me:
Thanks for the warm welcome back.
I feel as if I’ve wasted 6 months of my life.
PH: 0427 215 245
“they have now switched to me as their broker”
“Using your book I have now established a referral arrangement with a local real estate agent and have lodged my first application from them. They had a previous referral relationship in place, but they have now switched to me as their broker.
Whilst it is a quiet market down here at the moment, the agent has been very proactive in directing anyone to me that they can.”
PH: 0406 872 818
“One of them was a $1.5M value of loan”
“The lead generation process is quite simple. I just give away free ebook versions of the book and then the client automatically receives ongoing educational communication from me and contact me when they are ready to do something.
I am very happy with your book and the email set up to those who download your book. I have already received a couple of responses from people who downloaded your book to get a loan from me. One of them was a $1.5M value of loan which will be settle soon.”
PH: 0412 172 779
“It has been just short of phenomenal”
“Wow! I’m so impressed with your efficiency, attention to detail and organisation skills. These are precisely the reasons why I was drawn to your company when I first came across it.
It is obvious to me how much thought, time and effort you have invested in this project, which is not just for financial gain but I can see that is very close to your heart.
Thank you for everything you have assisted me with thus far; it has been just short of phenomenal. I look forward to a long and rewarding relationship for us both.”
“There are not too many businesses that one can start up with this level of support.”
“Good afternoon David and Katie,
I just wanted to say thank you for all the effort you, Katie and others behind the scene have put in to make this onboarding and induction process as smooth as possible. I really appreciate it.
There are not too many businesses that one can start up with this level of support, usually it is a case of you are on your own, sink or swim and that is what sets Mortgage Australia Group apart.
That’s comforting to know I have the backing and support for my business.
So once again, thank you.”