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Mortgage Australia Group- ABN
99 091 941 749

 

FREECALL

1800 180 800

Frequently Asked Questions


What can Mortgage Australia do for ME?
How do I know Mortgage Australia will provide a High Quality service?
Which lenders does Mortgage Australia represent?
Why don't I just go direct to my bank?
I have a good relationship with my bank manager, what more can you do for me than he could?
How does Mortgage Australia get paid and how much?
Does Mortgage Australia ensure my confidentiality?

What can Mortgage Australia do for ME?

More and more Australians are using Mortgage Brokers to guide them through the home loan maze. In the United States of America it is estimated that 70% of loans are introduced through mortgage brokers.

  • The first reason for this is that Mortgage Australia will save you money by directing you to the lenders with the best rates and the loan features to suit you.
  • Secondly, we save you time by bringing the major lenders to you at once, instead of you having to go from bank to bank trying to make sense of it all.
  • Thirdly, we explain the loan to you in plain English, so you know you are getting a good home loan.
  • Fourthly, we can guide you away from the many potential traps in borrowing money.
  • Finally, you won't be charged a fee for using a Mortgage Broker, there are no additional charges to your loan at all.

What kind of organisation is Mortgage Australia? Mortgage Australia is a Mortgage Brokerage. Also called Mortgage Introducers or Mortgage Originators. We bring together the best loans from a wide cross-section of lenders and assist you through the process of choosing and applying for a home loan. We do not lend money ourselves and we look out for your best interests. Mortgages are what we know best, so take advantage of our expertise. After all, we charge you no fee for using our service.

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How do I know Mortgage Australia will provide a High Quality service?

The Mortgage Australia Group adheres to highest legislative standards and is a member of several major industry and governing bodies for your benefit.

 

We have been commended in Parliament for receiving a Pride of Workmanship award.

 

Mortgage Australia is a member of the Australian Finance Group, Australia's largest mortgage wholesaler, organising over $1 Billion in home loans every month.

 

We are also Full Members of the Mortgage Industry Association of Australasia (#9560).

 

We are also governed by the Credit Ombudsman Service Ltd (#403515).

 

We hold Corporate and Individual Finance Brokers Licenses (#1183). This means we must adhere to a stringent Code of Ethics:

  • To Act with Honesty and Integrity at all times

  • To Comply with all the Laws and Regulations relating to the Mortgage Industry

  • To Maintain Confidentiality in all Dealings

         



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Which lenders does Mortgage Australia represent?

Mortgage Australia represents
over 40 major lenders who have consistently competitive loan products. Also, we select our lenders to ensure we have a wide number of lender types – banks, credit unions, mortgage managers, building societies – to ensure that you will get a great deal.

ANZ Bank, St George Bank, Colonial State Bank (banking products of the Commonwealth Bank), AMP Banking, AXA Home Loans, Challenge Bank, Westpac, Bank of Melbourne, Adelaide Bank, Access Home Loans, National Australia Bank, Homeside Lending, Bank of New Zealand, ING Bank, Citibank, Suncorp Metway, Star Loans, Macquarie Bank, Bank of Queensland, Liberty Financial, Latrobe Home Loans, Monet Finance, RAMS, WA Home Loans, VIC Home Loans, QLD Home Loans, NSW Home Loans, Tonto Home Loans, Firstmac, Advantage Finance, Paramount Mortgage Services, Queensland State Bank, GE Capital Finance, IMB Building Society, Home Building Society, ACS Mortgages, National Mortgage Market Corporation (a Subsidiary of the Bendigo Bank), Collins Securities, Vision Equity Living, Over Fifties Mutual Investment Group, Pepper Home Loans, Heritage Building Society, AFG Mortgage Management, AFIG Wholesale and more.

Why would you go anywhere else?


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Why don't I just go direct to my bank?

Speaking to us is like speaking to over 40 different lenders at one time. We can present all their loans to you at one time in one place, saving you time and confusion.

We are experienced in mortgages and mortgage minimisation techniques that can save you thousands of dollars and require no extra repayments.

Also, each bank has one of each type of loan (i.e., honeymoon, standard variable, line of credit, etc.). Knowing what type of loan you need is only half the battle, we help you choose which lender has that type of loan at the lowest rates and fees. 

Because we are not owned by a lender or a lender ourselves, like some other mortgage brokers, we can help you select what loan and lender suits your situation, not just what the bank has to sell you.

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I have a good relationship with my bank manager, what more can you do for me than he could?

Individual bank managers do not have the power they did in the past. Assessment of loans is centralised and is simply a numbers game. We know the different discounts each bank is able to give depending on your situation. Also, the banks view us as one big customer because of the large amount of loans we put through them every month and they compete for our business. This means we have access to discounts and special offers which an individual bank manager can't offer.


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How does Mortgage Australia get paid and how much?

Mortgage Australia is paid a commission for introducing mortgages to the lenders on our lender panel. Commissions structures vary amongst these lenders. Your local Mortgage Australia loan writer is happy to explain these commission structures to you during your loan interview or over the phone. In addition, if you proceed with the loan your loan contract will also itemise the commission paid to Mortgage Australia and associated entities.

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Does Mortgage Australia ensure my confidentiality?

Mortgage Australia is governed by the Privacy Act 1988 which enforces the privacy of personal financial information. Your financial, contact or other personal details can only be conveyed to another organisation or individuals outside Mortgage Australia with your express permission. like the banks. We help them keep their costs down.


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Our Home Loan Matching Service will find you the right home loan from over 40 major lenders.


List of Mortgage Lenders